Terms and Conditions

Terms and Conditions

Please read these terms and conditions carefully before using our mold inspection services.

Acceptance of Terms

By accessing and using the services provided by Fast Mold Testing Co. ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.

Services Description

Fast Mold Testing Co. provides professional mold inspection and testing services using advanced AI-powered technology. Our services include but are not limited to:

  • Visual mold inspection
  • Air quality testing and analysis
  • Surface sampling and testing
  • Moisture detection and mapping
  • Comprehensive reporting and recommendations
  • Post-remediation verification testing

Scheduling and Appointments

Booking Requirements

  • All appointments must be scheduled in advance through our booking system
  • Property access must be provided during scheduled inspection times
  • Client or authorized representative must be present during inspection
  • Adequate lighting and electrical access must be available

Cancellation Policy

  • Cancellations must be made at least 24 hours before scheduled appointment
  • Same-day cancellations may be subject to a cancellation fee
  • Weather-related cancellations will be rescheduled at no additional cost
  • No-shows may be charged the full inspection fee

Payment Terms

Pricing and Fees

  • All prices are quoted in US dollars and subject to applicable taxes
  • Payment is due upon completion of services unless other arrangements are made
  • Additional sampling or testing beyond the standard scope may incur extra charges
  • Travel fees may apply for locations outside our standard service area

Payment Methods

We accept the following payment methods:

  • Credit and debit cards
  • Electronic bank transfers (ACH)
  • Cash payments (with prior arrangement)
  • Business checks (with approved credit)

Inspection Limitations

Scope of Inspection

Our inspections are limited to accessible areas of the property. We cannot inspect:

  • Areas that require destructive testing without prior authorization
  • Inaccessible spaces (sealed walls, foundations, etc.)
  • Areas deemed unsafe by our inspector
  • Properties with active remediation in progress

Sampling Limitations

  • Air samples represent conditions at the time of sampling only
  • Surface samples are limited to accessible areas
  • Results may vary based on environmental conditions
  • Sampling cannot detect all possible mold species

Reports and Results

Report Delivery

  • Reports are typically delivered within 24-48 hours of inspection
  • Reports are provided in digital format unless otherwise requested
  • Additional copies or formats may be available for an additional fee
  • Reports remain the property of the client who commissioned the inspection

Report Accuracy

While we strive for accuracy in all our testing and reporting, environmental conditions and sampling limitations may affect results. Our reports represent conditions at the time of inspection and sampling only.

Liability and Disclaimers

Limitation of Liability

Our liability for any claim arising from our services shall not exceed the amount paid for the specific inspection in question. We are not liable for:

  • Consequential or indirect damages
  • Property damage not directly caused by our negligence
  • Health issues or medical expenses
  • Lost profits or business interruption
  • Decisions made based on our reports

Professional Standards

Our inspections are conducted according to industry standards including ASTM D7391-20 and other applicable guidelines. However, mold inspection is not an exact science, and results may vary.

Client Responsibilities

Property Preparation

Clients are responsible for:

  • Providing safe and reasonable access to all areas to be inspected
  • Disclosing known hazards or safety concerns
  • Ensuring utilities (electricity, water) are available if needed
  • Securing pets and ensuring inspector safety
  • Not disturbing suspected mold areas before inspection

Information Accuracy

  • Providing accurate contact and property information
  • Disclosing relevant property history (water damage, previous mold issues, etc.)
  • Informing us of any changes to property conditions before inspection

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Fast Mold Testing Co. and is protected by copyright and other intellectual property laws.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.

Dispute Resolution

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Dispute Process

  • Any disputes should first be addressed directly with our customer service team
  • Unresolved disputes may be subject to binding arbitration
  • Legal proceedings must be filed within one year of the inspection date

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@fastmoldtesting.com
  • Phone: (424) 274-7425
  • Address: 251 Little Falls Drive, Wilmington, DE 19808

Emergency Situations

If you discover what appears to be extensive mold growth or experience health symptoms that may be related to mold exposure, please consult with appropriate medical and remediation professionals immediately. Our inspection services are not intended to replace professional medical advice or emergency response.

Last Updated: November 15, 2025