Introduction
At Fast Mold Testing, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mold inspection services and website.
Information We Collect
Personal Information
- Name and contact information
- Email address
- Phone number
- Property address for inspection services
- Payment information
Technical Information
- Device and browser information
- IP address
- Usage data and cookies
- Service interaction history
How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Processing payments
- Communicating about your service requests
- Sending important updates and notifications
- Marketing and promotional purposes (with consent)
- Legal compliance and business operations
Text Message Communications
When you provide your mobile phone number to Fast Mold Testing, Inc. — for example, when booking an inspection, requesting a quote, signing up as an inspector or referrer, or opting in to marketing — we may send you text (SMS) messages related to our services. The types of text messages we send include:
- Booking confirmations, appointment reminders, and inspection status updates
- Reminders about quote requests or booking forms you started but did not complete
- Inspector and operations coordination messages
- Report-ready notifications and review requests after your inspection
- Promotional and marketing messages, only when you have separately opted in
Message frequency varies based on your activity with us. Message and data rates may apply. You can opt out of any non-transactional messages at any time by replying STOP, and you can request help by replying HELP. Opting out of marketing messages will not stop transactional messages tied to an active inspection (such as appointment confirmations).
Phone numbers collected for text messaging are used by Fast Mold Testing, Inc. and the service providers we use to send messages on our behalf (such as our SMS gateway and, when relevant to your booking, the inspector assigned to your job). We do not sell your phone number, and we do not share text messaging originator opt-in data or consent with any unaffiliated third parties for their own marketing.
Incomplete Bookings and Quote Requests
Fast Mold Testing, Inc.'s website uses cookies and similar technologies to keep track of progress through our booking and quote request forms, including when a form has been started but not completed. This information is used to determine when to send a reminder message about your incomplete booking or quote request, by email or text message, where you have provided the corresponding contact information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners
- Legal authorities when required by law
- Professional advisors and insurers
- Business transferees in case of merger or acquisition
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent
- Request data portability
Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@marvinlabs.ai
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective immediately upon posting.
Last Updated: May 5, 2026